When I first contacted Mr Beatys’ office, his staff offered professional and welcomed advice for my situation and were not pushy or insistent on my doing anything other than making a well informed decision to consider their services and I’m so glad that it was an easy one to have Mr Beatys’ services. Throughout this time, I was always well informed and able to contact Mr Beaty or his staff. My situation, as everyone’s is, is unique and I never felt like a “cookie cutter” approach was applied to my case. His advocacy was excellent and I never felt taken advantaged of. Particular mention should be made of the investigator Claude and representative Patricia and of their courteous and professional services on my behalf.